Exclusively You.
From timeless classics to modern masterpieces, at HomeLane Luxe, we curate homes that are “Exclusively You”
Got Questions ?
What is HomeLane Luxe?
At HomeLane Luxe, we're all about curating interiors that are 'Exclusively You'. Your home should be as fabulous and one-of-a-kind as you are. Crafted with meticulous precision and care by our expert team, these interiors are more than just spaces - they are an embodiment of you.
What does HomeLane Luxe offer?
Which cities is HomeLane Luxe available in?
Currently, HomeLane Luxe is only available in Bangalore, Chennai, Coimbatore, Pune, Kolkata, Hyderabad and Noida. The good news is that we’re expanding across the country and will be in your city soon!
Does HomeLane Luxe have a store?
What is the timeline to complete an interiors project?
Do you charge a design fee?
HomeLane offers the first design session at no cost. After which, you can choose to become a HomeLane Luxe member for INR 25,000 and get unique design themes and moodboards crafted exclusively for your home.
This fee will be adjusted in your final quotation if you sign-up with HomeLane for the project.
What is HomeLane Care?
Does HomeLane offer a warranty on their products and services?
HomeLane warrants to you that all Products will be free from any manufacturing defect and fault in installation workmanship. The warranty only applies if the Products are properly maintained and used for normal domestic use. Warranty details for various products are given below:
|
Product |
Warranty Period |
Remarks |
Exceptions |
|
Cabinet, Carcass |
10 Years |
Covers BWP Plywood, BWR Plywood and Commercial Plywood, HDHMR; Covers against de-lamination and edgeband peeling. |
Does NOT cover damage caused by misuse, negligence, normal wear and tear; Only bends that are >3mm will be attended by HomeLane. |
|
Cabinet, Carcass |
5 Years |
Covers all other finishes and all other core materials (MDF, Particle Board); Covers against delamination and edgeband peeling. |
Does NOT cover damage caused by misuse, negligence, normal wear and tear; Only bends that are >3mm will be attended by HomeLane. |
|
Shutter |
5 Years |
Covers all finishes and all core materials (BWP Plywood, BWR Plywood, Commercial Plywood, HDHMR, MDF, Particle Board, Armadio, Profi, Aluminium Shutter Frame; Covers against delamination and edgeband peeling. |
Does NOT cover damage caused by misuse, negligence, normal wear and tear; Only bends that are >3mm will be attended by HomeLane. |
|
Hardware, Accessory |
Manufacturer’s Warranty |
N/A |
Rusting is NOT covered under warranty. Customers are advised to not use household cleaning agents, chemical sprays, etc; Does NOT cover damage caused by misuse, negligence, normal wear and tear. |
|
Appliances |
Manufacturer’s Warranty |
N/A |
Labour, Cleaning Charges (for Chimney) will be charged extra. |
|
Sink, Tap, Other Plumbing Installation |
Manufacturer’s Warranty |
No warranty for installation services and leakage post-handover. |
Inspection to be done by customer during handover and issues, if any, will be rectified. |
|
Switches, Lights, Other Electrical Installation |
Manufacturer’s Warranty |
Labour Charges of Rs. 500 will be charged for any replacement. |
Wiring inspection to be done by customer during handover and issues, if any, will be rectified. |
|
Countertop |
No Warranty |
N/A |
1 Year Warranty for Silicone Sealants; Any leakage due to sealant in 1st year will be attended to by HomeLane; Granite and quartz are stones which are made of natural materials. They are susceptible to staining |
|
Gas Piping, Tiling, Other Civil Work (False Ceiling, Painting etc) |
No Warranty |
N/A |
Inspection to be done by customer during handover and issues, if any, will be rectified |
|
Mirror, Glass, Other Fragile Item |
No Warranty |
N/A |
N/A |
HomeLane does not warrant against and is not responsible for: (a) any condition of the Product attributable to; or (b) any damage to Products caused by any of the following:
Wear and tear suffered through normal use (including scratches, dents and cuts) or damage caused by impacts or accidents or mishandling.
Rusting of channels, hinges and other metallic parts. These could be damaged due to household chemicals and sprays or due to humidity or moisture or leakage of water on the material, hence care to be taken while using such products around hardware and accessories.
Water leakage and seepage within the building structure and continuous dampness of the surface beyond:
(seventy two) hours for BWP grade plywood (IS710);
(forty eight) hours for BWR grade plywood (IS303); and
(twenty four) hours for exterior grade PB and HDHMR materials.
Degradation, discolouration, damage, fading, etc. in colour, grain, or texture of natural wood materials, laminates and other materials due to exposure to intensive or excessive light, sunlight, moisture or heat or other environmental factors.
Use of inappropriate chemicals, detergents, abrasives or other inappropriate cleaning agents that can damage the wooden surface of the Products or rust accessories.
Mistreatment, negligent use, misuse, insufficient, or improper care (including but not limited to exposure to harsh weather conditions).
Alterations, modifications or use of products which are beyond or inconsistent with supplied Product instructions and / or not been authorized by HomeLane.
Damage or stains due to water leakage and/or seepage.
Damage caused by any force majeure event (such as flooding, hurricane, earthquake, lightning, etc.), environmental condition (such as air pollution, solvent exposure, mould, mildew etc.), or staining from foreign substances (such as dirt, grease, oils, sprays etc).